Five Star Phones offer a 14 day hassle free return and exchange policy.
If you are not completely satisfied with you purchase, you can return it for credit, exchange, or refund within 14 days of the invoice date.
- Pack your return very well. Damages and any required repairs will be subtracted from refund.
- Contact us prior to shipping at 1-800-843-1320 or via email at firstname.lastname@example.org and we will provide you with a Return Authorization Number (RAN) and shipping instructions.
- Put the RAN on the box.
- Customers are responsible for any shipping costs related to a return or exchange.
- You may be responsible for a re-stocking fee of up to 20%, returns sent without an RMA number will also be subject to a $15.00 administration fee
Five Star Phones
10 Binnington Court
Kingston, Ontario K7M 8S3
|In the United States|
Oldphoneworks / Bay Brokerage
42832 State Route 12
Alexandria Bay, NY 13607